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We are working diligently to continually give you updated communication, and it is our mission to keep you informed of any tools or resources that can aid in cultivating a positive environment within your home. During this unprecedented time, WiFi has become such a crucial part of our daily lives. We understand the necessity of maintaining a strong connection throughout the day. We did a little digging and found some possible solutions. We hope one of these options will benefit you in some way.
AT&T
For the next 60 days, AT&T will not terminate service for any wireless, home phone, or broadband residential or small bus customer due to inability to pay.
They will also do the following:
- Waive late payment fees.
- Keep their public Wi-Fi hotspots open for any one who needs them.
- The service will also be offering unlimited internet data and offer internet access for limited income households at $10 a month through the Access from AT&T program.
Charter Spectrum Free WiFi
Charter is offering similar services during the coronavirus pandemic. As of March 16, the company will offer:
- Free spectrum broadband and Wi-Fi access for 60 days to households with K-12 or college students who don’t have a Spectrum broadband subscription. Call 1-844-488-8395 to enroll. Installation fees will be waived for new student households.
- Open WiFi hotspots.
Comcast Xfinity
- The company is opening their Xfinity WiFi network for free along with providing unlimited data. To help people stay connected with school and work, Comcast is opening up their Xfinity WiFi network for everyone as well as. Hotspots across the country will be available to anyone who needs them for free, including non-subscribers. You can find a map of hot spots. Just use “xfinitywifi” network name and launch a browser.
- Data plans will be paused for 60 days, which will give all customers unlimited data for no additional charge.
- No late disconnects or late fees for those who contact the company about not being able to pay their bill.
- Internet Essentials, their broadband adoption program, is free to new customers.
Sprint
Sprint has joined the Keep Americans Connected Pledge and is opening up their network to their customers and:
- Won’t terminate service if customers are unable to pay due to coronavirus issues.
- Waive late fees caused by economic disturbances related to the coronavirus pandemic.
- By 3/17: Customers with international long-distance plans will get complimentary international calling rates from the U.S. to countries defined by the CDC as Level 3.
- By 3/19: Customers with metered data plans will have unlimited data per month for 60 days at no extra cost
- Customers will get an extra 20GB of mobile hotspot data per month for 60 days.
- Coming soon: Customers with mobile hotspot-capable handsets without a hotspot will get 20GB per month for 60 days at no extra cost.
T-Mobile
The wireless provider already has a majority of customers with unlimited talk, text, and data, but they’re doubling down on their effort to keep their customers connected.
- All current T-Mobile and Metro by T-Mobile customers who have data plans will have unlimited smartphone data, excluding roaming.
- T-Mobile and Metro by T-Mobile customers will get an additional 20GB of mobile hotspots/tethering service for the next 60 days. The company says this feature will be coming soon.
- Work with Lifeline partners to get customers extra free data up to 5GB per month over the next two months
- Increase data allowance for free to schools and students for the next 60 days, which means at least 20GB of data per month for each participant.
Verizon Free WiFi
Verizon also took the pledge and is offering similar services:
- The company will not terminate service to any residential or small business customers because of their inability to pay bills due to disruptions caused by the coronavirus.
- Waiving late fees for those impacted by COVID-19.
- Tripling data allowance for Verizon Innovative Learning schools.
